1. Information we collect
We may collect information about our users in various ways. Namely, we may collect information that you provide to us, we may automatically collect information through your use of the Website, and we may collect information about you from other sources, such as publicly available sources or third parties.
A. Information you provide to us
B. Information collected automatically
We, as well as third-party advertisers, service providers and content providers, may use a variety of technologies (“Tracking Technologies”) that automatically collect certain Website usage information whenever you visit or interact with us (“usage information”). Usage information may include browser type, operating system, all of the areas within our sites and e-mails that you visit, including content that you browse, and the time of day, among other information. Usage information may also include your IP address or other unique identifier (“device identifier”) for the particular device you use to access the Website. A device identifier is a number that is automatically assigned to your computer, mobile phone, or other device used to access the Website and our servers identify your device by its device identifier. Some mobile service providers may also provide us or our third party service providers with information regarding the physical location of the device used to access our Website.
The methods that may be used to collect usage information include the following:
Web beacons and pixels
Small graphic images or other web programming code called web beacons (also known as pixels, 1x1 gifs or clear gifs) may be included in the Website pages and e-mail messages from us or our affiliates. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes including, without limitation, to count visitors to the sites, to monitor how users navigate the sites, to count how many e-mails sent were actually opened or to count how many forwarded links were actually viewed.
An embedded script is programming code that is designed to collect information about your interactions with the sites, such as the links you click on. The code is temporarily downloaded onto your device from our web server or a third party service provider, is active only while you are connected to the sites, and is deactivated or deleted thereafter.
We may automatically collect the location of your device using your IP address and other data points in order to provide you with our services or tailor our services to your needs. Please note that certain parts of the Website may not function properly without the location data, and that we may be required by law to retain such information.
Some information about your use of the Website and certain Third Party Services (defined below) may be collected using Tracking Technologies across time and services and used by us and third parties for purposes such as to associate different devices you use, and deliver relevant ads and/or other content to you on the Website and certain Third Party Services. For further information on Tracking Technologies and your choices regarding them, please see the sections entitled “Links to Other Online Services and Third Parties” and “Analytics and Advertising Choices” below.
C. Information from third parties
We may receive information about you from other sources, including publicly and commercially available sources, as permitted by law, which we may combine with other information we receive from or about you. For example, we may receive information from third parties that sell tickets to Blue Man Group shows, such as Ticketmaster. We are not responsible for the accuracy of any information provided by third parties or third party policies or practices.
2. How we use this information
We may use the information that is submitted through the Website to:
— Respond to your inquiries, send you service related communications and to provide the services you have requested;
— Process your transactions;
— Understand your needs and optimize the Website. For example, we may use your information to help us perform transactions with you more effectively, tailor your experience of the services we offer, secure your transactions by verifying your identity, and suggest appropriate products or services to facilitate your experience of this Website;
— Send you information that we think might interest you, such as targeted ads and updates about activities, privileges, promotional offers, products and services offered by us and our affiliates;
— Send you optional surveys to find out more about your opinions of our services and/or our shows;
— Organize and manage marketing activities, such as contests, games, sweepstakes and other promotions;
— Improve our Website and services and advertise more effectively by combining your information with other information collected by us from third party sources;
— Perform quality assurance and business analysis to maintain and improve the quality of the Website and our services;
— Prevent fraud or potentially illegal activities;
— Protect the safety of users and Blue Man Group and its affiliates;
— Comply with our legal obligations;
— Resolve disputes; and
— Enforce our agreements.
We may also otherwise use your information with your consent or at your direction.
3. Sharing your information
Related Companies: We may share your information with our related companies, including, without limitation, our affiliates, subsidiaries and parent companies, for the purpose of performing services on our behalf or for us, for statistical, advertising, marketing purposes, and internal business purposes. Our related companies may also use your information for their own statistical, advertising and marketing purposes. California Residents have certain rights set forth in the “ Your California Privacy Rights” section below.
Service providers: Your information may be shared with third parties acting on our behalf or for us, such as ticket distributors, data processors, advertisers and technical systems consultants. These service providers are prohibited from using your personal information for any purpose other than to provide this assistance, although we may permit them to use aggregate information which does not identify you or de-identified data for other purposes.
Promotional partners: We may share your information with third parties who may, from time to time, associate themselves with Blue Man Group in connection with activities, such as contests, games, sweepstakes or other promotions. By entering a promotion, you agree to the official rules that govern that promotion, and may, except where prohibited by applicable law, allow the sponsor and/or other parties to use your name, voice and/or likeness in advertising or marketing materials.
Third parties for their own direct marketing purposes: We may share your information with other third parties for their own direct marketing purposes (California residents have certain rights set forth in “Your California Privacy Rights ” below).
Other parties with your consent: If you have expressly indicated to us your consent to share information with other third parties that are not included in this list, we may share with such third parties the information you have provided us. Your information may then be used by such third parties in order to provide you with offers, products, promotions and services related to their respective activities or for any other purposes you consent to.
We may also share other information with third parties in a manner that does not identify particular users, including, for example, aggregated data about how users are using our services. Please note that once we share your personal information in accordance with this Section, it shall be processed in accordance with such third parties’ privacy policies.
4. Where your information will be stored
5. Right to access, correct or delete personal information
You can opt out from receiving e-mails from us or our affiliates at any time by following the unsubscribe instructions provided in the e-mails you receive or by communicating with us using the contact information at the bottom of this page. Please note that your opt-out is limited to the e-mail address used and will not affect subsequent subscriptions or non-promotional communications, such as those about your account, transactions, servicing, or our ongoing business relations.
Please note that if you unsubscribe to receiving promotional communications, we may nonetheless continue to use your personal information for data analytics purposes.
6. Links to Other Online Services and third parties
The Website contains content from and hyperlinks to certain third parties' websites, locations, platforms, and serviced (“Third Party Services”). In addition, our Website contains Tracking Technologies operated by third parties. For example, we use certain third party analytics services, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, Google Analytics Demographics and Interest Reporting and other integrated services that require Google Analytics to collect data, including the collection of data via cookies and other Tracking Technologies. Similarly, ad serving services, advertisers, and other third parties may use Tracking Technologies on our Website and Third Party Services to track your activities across time and services, and tailor ads to you based on your activities, which may include sending you an ad on a Third Party Service or third party device after you have left the Website (“Interest-based Advertising”).
For further information on Tracking Technologies and your choices regarding them, please see “Information Collected Automatically” above and “Analytics and Advertising Choices” below.
7. Analytics and advertising choices
If you wish to opt-out of your data being used for Google Analytics, you may use one of the currently available opt-outs for the web.
You may exercise choices regarding receipt of Interest-based Advertising by submitting opt outs. Some of the advertisers and service providers that perform advertising-related services for us and our partners may participate in the Digital Advertising Alliance ("DAA") Self-Regulatory Program for Online Behavioral Advertising. To learn more about how you can exercise certain choices regarding Interest-based Advertising, visit http://www.aboutads.info/choices. Some of these companies may also be members of the Network Advertising Initiative (“NAI”). To learn more about the NAI and your opt out options for their members, see http://www.networkadvertising.org/choices/. Please be aware that, even if you are able to opt out of certain kinds of Interest-based Advertising, you may continue to receive other types of ads. Opting out only means that those selected members should no longer deliver certain Interest-based Advertising to you, but does not mean you will no longer receive any targeted content and/or ads (e.g., from other ad networks). We are not responsible for effectiveness of, or compliance with, any third-parties’ opt out options or programs or the accuracy of their statements regarding their programs.
8. Safeguard of your information
We have adopted reasonable security procedures to help protect against loss and misuse of, and unauthorized access to, your information. While we strive to protect your information and privacy, we cannot guarantee or warrant the security of any information you share or transmit on the Website, and cannot be responsible for the theft, destruction or inadvertent sharing of your information.
9. Collection of children's personal information
The Website is intended for a general audience and not directed to children under the age of 13. We do not knowingly collect personal information as defined by the United States Children’s Privacy Protection Act (“COPPA”) of children under the age of 13 in a manner not permitted by COPPA. If you are a parent or guardian and believe we have collected such information in a manner not permitted by COPPA, please communicate with us using the contact information at the bottom of this page, and we will remove such information to the extent required by COPPA.
10. Your California privacy rights
Under California Civil Code Section 1798.83 (known as the “Shine the Light” law), customers who are residents of California may request certain information about our disclosure of their information during the prior calendar year to third parties and, in some cases, affiliates for those third parties’ and affiliates’ own direct marketing purposes.
Blue Man Group may share personal information as defined by California’s “Shine the Light” law with third parties and/or affiliates for such third parties’ and affiliates’ own direct marketing purposes. If you are a California resident and wish to obtain information about our compliance with this law, please communicate with us using the contact information at the bottom of this page. Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that Blue Man Group is not required to respond to requests made by means other than through the provided addresses.
11. Contact us
Blue Man Productions,
434 Lafayette St.,
New York, NY 10003